VERIFIED ENGLISH WORKPLACE

Gaming Player Support Specialist (German & English) - Sofia, Bulgaria

CB Talents SP • Berlin, Germany

100% English First

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Gaming Player Support Specialist (German & English)

Location: Sofia, Bulgaria (On-site)

Company: TELUS Digital Bulgaria

Level up your career in one of Europe's oldest and most vibrant capital cities. We are looking for a customer-focused, gaming-passionate Player Support Specialist fluent in German and English to deliver top-tier support to our growing gaming community.

What You'll Do

Player Assistance: Provide friendly, efficient support to players via chat and email in both German and English.
Problem Solving: Resolve technical issues, account queries, in-game purchases, and gameplay troubleshooting.
Community Engagement: Foster a safe, fun, and high-quality environment for players around the globe.
Continuous Improvement: Collaborate with team members