German-Speaking Customer Service Representative

Job Overview
We are seeking a motivated German-Speaking Customer Service Representative to provide high-quality support to customers across multiple communication channels. In this role, you will assist customers with inquiries related to reservations, payments, and service information while ensuring a smooth and positive customer experience. You will work in a fast-paced, international environment, supporting customers and partners while maintaining professionalism and efficiency in all interactions.

Location: Thessaloniki, Greece (Remote)

Key Responsibilities

• Provide customer support through phone, email, and messaging platforms in a professional and timely manner.

• Handle customer requests related to reservations, including booking changes, cancellations, and new bookings.

• Manage payment-related inquiries and assist with refund processes when