VERIFIED ENGLISH WORKPLACE

Principal AI Solutions Architect, Customer Success

8100 United States - Genesys Cloud Services, Inc. • Germany

100% English First

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Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Principal AI Solutions Architect, Customer Success

Professional Services | AI & Digital Solutions | EMEA

As a Principal AI Solutions Architect, Customer Successat Genesys, you will serve as the strategic and technical bridge between customer ambition and successful AI