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VERIFIED ENGLISH WORKPLACE

(Senior) Account Manager (M/F/D)

Bertelsmann-Jobs • Ottobrunn, Bayern, de
100% English First
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  • Drive new business acquisition and develop existing customer relationships
  • Identify and qualify opportunities across pharmaceutical, biotech organizations and agencies
  • Manage complex B2B software sales cycles from first contact through contract negotiation and closing
  • Collaborate closely with Consulting, Product Management and Customer Success
  • Build and maintain a healthy sales pipeline and accurate forecasts in CRM
  • Represent EXTEDO at industry events, conferences and customer meetings
  • Bring customer insights into the organization to continuously improve our solutions and offerings
  • Build and maintain trusted relationships with key customer stakeholders
  • Conduct regular business reviews with customers to understand evolving business needs
  • Act as the primary commercial escalation point for customer concerns and critical issues and coordinate them internally
  • Minimum 5 years of experience in