Arbeitguru
VERIFIED ENGLISH WORKPLACE

Senior Learning Consultant/ Customer Success Manager ( f/m/d)

Bots & People • Germany
100% English First
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We are seeking a Senior Customer Success Manager/Learning Consultant to lead and manage three critical aspects of our learning programs about AI, Data and Personal Productivity.

  1. Customer Partnership & Success

  2. Operations & Project Management

  3. Learning Consulting & Program Design

You will report to the Head of Learning & Operations, and collaborate closely with Sales, design and a team of experienced Senior Learning Consultants.

Tasks

Customer partnership & success

  • Act as a strategic partner to enterprise clients.

  • Develop and maintain strong relationships with them, understanding their unique training needs and challenges together in collaboration with Sales

  • Run customer onboarding, Impact Reviews and strategic alignment sessions with customers.

  • Identify learning needs and convert them into program