Senior Software Engineer

About the role

As a Senior Software Engineer, you deliver production work — including legacy modernisation — through agentic workflows, inside the teams setting the operating model for the rest of TOPdesk engineering.

The work is real and customer-facing: you'll build and modernise TOPdesk's Knowledge Base — expanding existing components, shipping new features, and improving the underlying technologies — for a service management platform used by millions of people every day. Some days that's an accessible, polished user interface; other days it's making the backend fast and reliable; often it's both across the stack.

You work with Claude Code as your primary collaborator: framing problems, orchestrating agents to build and modernise real product, and standing behind the verification. Working this way is the heart of the role, not an add-on.

What this is not: A traditional senior engineering role with optional AI