VERIFIED ENGLISH WORKPLACE

Service Engineer (m/f/d)

nvision-quantum-technologies • DE | Office - Ulm, Remote Germany

100% English First

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We’re seeking an experienced Field Service Engineer (m/f/d), who will serve as the lead technical point of contact for providing expert customer service, troubleshooting, repair, maintenance, and emergency response for advanced equipment and systems installed at client sites. This position combines technical expertise with project management skills to deliver an exceptional service experience.

Technical Service & Support:

Lead complex onsite system installation, troubleshooting, diagnosis, repair, and preventative maintenance for customer equipment.
Perform equipment upgrades and configurations according to company standards inhouse with our R&D team
Provide technical advice to customers on equipment care and maintenance best practices.
Serve as a key technical contact for customer accounts, ensuring high levels of customer satisfaction through efficient and professional service
Ensure thorough