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Working Student - IT Asset & Stock Management (x/f/m)

Doctolib • Berlin, Berlin
100% English First Est. €72,000 - €95,000 / year
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<h1 class="pb-2 pt-4 heading-2xl text-foreground">Working Student – IT Asset &amp; Stock Management (x/f/m) – Berlin</h1> <h2 class="pb-2 pt-4 heading-xl text-foreground">Join our mission, join Doctolib!</h2> <div class="whitespace-pre-wrap break-words font-normal first:pt-0 last:pb-0 py-1 @sm:pt-2 @sm:pb-[10px] @sm:leading-relaxed text-base leading-relaxed text-foreground">Doctolib is looking for you as a <strong class="font-semibold text-foreground">Working Student in IT Asset &amp; Stock Management</strong> to support our IT team at our office in <strong class="font-semibold text-foreground">Berlin</strong>.</div> <div class="whitespace-pre-wrap break-words font-normal first:pt-0 last:pb-0 py-1 @sm:pt-2 @sm:pb-[10px] @sm:leading-relaxed text-base leading-relaxed text-foreground">To give the best experience to Doctolibers and support Doctolib’s growth, you will help manage our IT stock and asset base, including laptops, smartphones and accessories. Reporting to the IT team, you will own the reliability of our hardware inventory and contribute to day-to-day on-site support in an international environment across Germany, France, Italy and the Netherlands.</div> <h2 class="pb-2 pt-4 heading-xl text-foreground">What you’ll do</h2> <div class="whitespace-pre-wrap break-words font-normal first:pt-0 last:pb-0 py-1 @sm:pt-2 @sm:pb-[10px] @sm:leading-relaxed text-base leading-relaxed text-foreground">As a Working Student, you will support us in the following areas:</div> <div class="whitespace-pre-wrap break-words font-normal first:pt-0 last:pb-0 py-1 @sm:pt-2 @sm:pb-[10px] @sm:leading-relaxed text-base leading-relaxed text-foreground"><strong class="font-semibold text-foreground">IT stock and asset management — approximately 70%</strong></div> <ul class="pb-2 flex flex-col gap-1 list-disc pl-6 text-foreground text-base leading-relaxed"> <li class="break-words text-foreground text-base leading-relaxed">Manage the site’s IT stock, including receiving, checking, labelling and storing laptops, smartphones and accessories</li> <li class="break-words text-foreground text-base leading-relaxed">Keep the inventory up to date in our asset management tool and ensure the accuracy of serial numbers, assignments and statuses</li> <li class="break-words text-foreground text-base leading-relaxed">Follow the full equipment lifecycle, including assignment, return, loan, vendor repair, refurbishment and recycling</li> <li class="break-words text-foreground text-base leading-relaxed">Run periodic physical inventories and consistency checks between physical stock and the asset management tool</li> <li class="break-words text-foreground text-base leading-relaxed">Monitor stock levels, flag replenishment thresholds and contribute to supplier orders</li> <li class="break-words text-foreground text-base leading-relaxed">Prepare devices, including mobile device management enrolment, standard configuration and accessory kits</li> <li class="break-words text-foreground text-base leading-relaxed">Propose improvements to stock processes, documentation, automation and key performance indicators</li> </ul> <div class="whitespace-pre-wrap break-words font-normal first:pt-0 last:pb-0 py-1 @sm:pt-2 @sm:pb-[10px] @sm:leading-relaxed text-base leading-relaxed text-foreground"><strong class="font-semibold text-foreground">On-site support — approximately 30%</strong></div> <ul class="pb-2 flex flex-col gap-1 list-disc pl-6 text-foreground text-base leading-relaxed"> <li class="break-words text-foreground text-base leading-relaxed">Support onboarding and offboarding by preparing, handing over and recovering equipment for joiners and leavers</li> <li class="break-words text-foreground text-base leading-relaxed">Run the Berlin IT Corner as a physical point of contact for Doctolibers</li> <li class="break-words text-foreground text-base leading-relaxed">Manage meeting room hardware by testing, updating and replacing equipment</li> <li class="break-words text-foreground text-base leading-relaxed">Handle level 1 requests and incidents, including basic diagnosis and application access, and escalate to level 2 when needed</li> <li class="break-words text-foreground text-base leading-relaxed">Identify recurring requests and contribute to continuous improvement</li> </ul> <h3 class="pb-2 pt-4 heading-lg text-foreground">Working with us, you will learn:</h3> <ul class="pb-2 flex flex-col gap-1 list-disc pl-6 text-foreground text-base leading-relaxed"> <li class="break-words text-foreground text-base leading-relaxed">How to manage the full lifecycle of IT hardware and maintain reliable asset data</li> <li class="break-words text-foreground text-base leading-relaxed">How on-site IT support contributes to a smooth employee experience</li> <li class="break-words text-foreground text-base leading-relaxed">How to identify opportunities to improve operational processes through documentation, automation and performance indicators</li> </ul> <h2 class="pb-2 pt-4 heading-xl text-foreground">Who you are</h2> <div class="whitespace-pre-wrap break-words font-normal first:pt-0 last:pb-0 py-1 @sm:pt-2 @sm:pb-[10px] @sm:leading-relaxed text-base leading-relaxed text-foreground">If you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.</div> <h3 class="pb-2 pt-4 heading-lg text-foreground">You could be our next team mate if you:</h3> <ul class="pb-2 flex flex-col gap-1 list-disc pl-6 text-foreground text-base leading-relaxed"> <li class="break-words text-foreground text-base leading-relaxed">You are enrolled full-time at a university, ideally studying IT Systems Management, IT Management, Applied IT or a related field</li> <li class="break-words text-foreground text-base leading-relaxed">You are rigorous, organised and service-oriented, with good interpersonal skills</li> <li class="break-words text-foreground text-base leading-relaxed">You are comfortable working with Windows, macOS, iOS and Android, and can prioritise tasks while working autonomously and as part of a team</li> <li class="break-words text-foreground text-base leading-relaxed">You are fluent in German and English</li> <li class="break-words text-foreground text-base leading-relaxed">You are able to work on site in Berlin and handle equipment weighing up to 25 kg</li> </ul> <h3 class="pb-2 pt-4 heading-lg text-foreground">Now, it would be fantastic if you:</h3> <ul class="pb-2 flex flex-col gap-1 list-disc pl-6 text-foreground text-base leading-relaxed"> <li class="break-words text-foreground text-base leading-relaxed">You have had a first exposure to an IT service management or mobile device management tool</li> </ul> <h2 class="pb-2 pt-4 heading-xl text-foreground">What we offer</h2> <ul class="pb-2 flex flex-col gap-1 list-disc pl-6 text-foreground text-base leading-relaxed"> <li class="break-words text-foreground text-base leading-relaxed">A structured and personalized onboarding program through our <strong class="font-semibold text-foreground">Doctolib Academy</strong>, as well as a wide range of in-house training opportunities</li> <li class="break-words text-foreground text-base leading-relaxed">A <strong class="font-semibold text-foreground">flexible working model</strong> that allows for hybrid and office-based work</li> <li class="break-words text-foreground text-base leading-relaxed">A <strong class="font-semibold text-foreground">Deutschlandticket</strong> sponsored by Doctolib, or <strong class="font-semibold text-foreground">reimbursement of your semester ticket</strong></li> <li class="break-words text-foreground text-base leading-relaxed"><strong class="font-semibold text-foreground">28 vacation days</strong> per year (calculated pro rata according to your working schedule)</li> <li class="break-words text-foreground text-base leading-relaxed">The <strong class="font-semibold text-foreground">opportunity to work from abroad for up to 10 days per year</strong> (eligible after 6 months)</li> <li class="break-words text-foreground text-base leading-relaxed"><strong class="font-semibold text-foreground">Company health insurance</strong> with many additional benefits and subsidies (eligible after 6 months)</li> <li class="break-words text-foreground text-base leading-relaxed">Regular breakfast in the office and <strong class="font-semibold text-foreground">subsidies for your lunch or grocery shopping</strong></li> <li class="break-words text-foreground text-base leading-relaxed">A <strong class="font-semibold text-foreground">subsidized sports program</strong> with our partner Urban Sports Club</li> </ul> <h2 class="pb-2 pt-4 heading-xl text-foreground">The Interview Process</h2> <ul class="pb-2 flex flex-col gap-1 list-disc pl-6 text-foreground text-base leading-relaxed"> <li class="break-words text-foreground text-base leading-relaxed">Interview with a team mate</li> <li class="break-words text-foreground text-base leading-relaxed">Interview with your future Manager</li> </ul> <h2 class="pb-2 pt-4 heading-xl text-foreground">Job Details</h2> <ul class="pb-2 flex flex-col gap-1 list-disc pl-6 text-foreground text-base leading-relaxed"> <li class="break-words text-foreground text-base leading-relaxed">Working Student in part-time, up to 20 hours per week during the semester and up to 40 hours per week during semester breaks</li> <li class="break-words text-foreground text-base leading-relaxed">Duration: 6 months, renewable</li> <li class="break-words text-foreground text-base leading-relaxed">Workplace: Berlin, Germany</li> <li class="break-words text-foreground text-base leading-relaxed">Start date: At the earliest opportunity</li> <li class="break-words text-foreground text-base leading-relaxed">Salary: 15 €/h</li> <li class="break-words text-foreground text-base leading-relaxed">On-site role due to the physical handling of equipment</li> <li class="break-words text-foreground text-base leading-relaxed">Flexible working hours adapted to your class schedule</li> <li class="break-words text-foreground text-base leading-relaxed">A valid certificate of enrolment is required</li> </ul> <div class="whitespace-pre-wrap break-words font-normal first:pt-0 last:pb-0 py-1 @sm:pt-2 @sm:pb-[10px] @sm:leading-relaxed text-base leading-relaxed text-foreground">At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.</div> <div class="whitespace-pre-wrap break-words font-normal first:pt-0 last:pb-0 py-1 @sm:pt-2 @sm:pb-[10px] @sm:leading-relaxed text-base leading-relaxed text-foreground">The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.</div> <div class="whitespace-pre-wrap break-words font-normal first:pt-0 last:pb-0 py-1 @sm:pt-2 @sm:pb-[10px] @sm:leading-relaxed text-base leading-relaxed text-foreground">To ensure equal opportunities, we invite you to exclude personal information, such as pictures or age, from your applications. If you require any accommodation, please let us know for support during the hiring process.</div> <div class="whitespace-pre-wrap break-words font-normal first:pt-0 last:pb-0 py-1 @sm:pt-2 @sm:pb-[10px] @sm:leading-relaxed text-base leading-relaxed text-foreground">Join us in building the healthcare we all dream of!</div> <div class="whitespace-pre-wrap break-words font-normal first:pt-0 last:pb-0 py-1 @sm:pt-2 @sm:pb-[10px] @sm:leading-relaxed text-base leading-relaxed text-foreground">All information provided is processed by Doctolib for application management. For data processing details, click <a class="break-all font-semibold transition-all duration-200 ease-in-out hover:underline text-highlight hover:text-highlight-400 active:text-highlight-dark" href="https://doctolib.legal/B2C-Privacy-Policy-Career-DE" target="_blank">here</a>. Please contact <span class="font-semibold text-foreground">hr.dataprivacy(at)doctolib.com</span> to exercise your rights.</div>

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